The ChatGPT AI script generator, which was released to the public late last year, is so advanced that it’s already shown what it’s capable of. Writing coherent articlesgenerate sound legal documents and otherwise interact with humans in a persuasive conversational manner.
One CEO even treats the tool from parent company OpenAI like an ever-present member of his executive team.
“I’m asking ChatGPT to realize where my biases and blind spots might be, and the answers you provide are a really good starting point to check your own thinking,” Jeff Magioncalda, CEO of online course provider Coursera, told CBS MoneyWatch.
He said the tool helps him be more thoughtful in his approach to business challenges, as well as consider topics from perspectives that differ from his own. For example, last week at a World Economic Forum meeting in Davos, Switzerland, Magioncalda got into the following prompt: “What should I consider when giving a speech to prime ministers in Davos?”
Another helpful entry for business leaders would be: “What do I need to consider when restructuring my company?” Maggioncalda said.
Maggioncalda isn’t alone in his admiration for the folk instrument. Nearly 30% of American professionals say they have already used AI in their work, and industry experts have called it a game-changing innovation with wide-ranging implications for businesses and jobs. Some have likened it to innovations like the calculator – which changed the way people think, act and learn.
“What really matters is whether they increase the value of human experience, or whether they often replace it,” MIT professor of labor economics David Autor told CBS MoneyWatch.
No more first drafts
According to Autor, bots will devalue clerical and administrative skills. Chatbots are also really adept at creating HR letters, standard text, and some ad copy.
“These things will become easier to do. This kind of semi-expert work will become automated,” he said.
This is bad news for entry-level and intermediate workers. jobs that are likely to be displaced [involve] Ordinary tasks such as writing basic advertising copy or the first draft of a legal document. These are expert skills, and there is no doubt that the software will make it cheaper and thus devalue human labor.”
Mihir Shukla, CEO and founder of AI and robotic automation company Automation Anywhere, predicted in Davos that “between 15% and 70% of all work we do in front of a computer can be automated.”
What remains to be seen is what kinds of new jobs the emerging forms of AI will create. Because although ChatGPT is new, it is the latest example of the historical cycle of technological innovation, from the printing press and the loom to the smartphone and robotics, that eliminates some lines of work while opening up new ones.
“We’re going to produce new goods and services in such a way that creates new value and opportunities, and that’s hard to predict,” Autor said.
Another member of the executive team
Coursera’s Maggioncalda said he relies on ChatGPT as a writing assistant and more as an intellectual partner.
“If you give him a bunch of texts, he can summarize it well, put it into bullet points or in different languages,” he said.
He treats ChatGPT as just another member of his executive team who “wears different masks and speaks with different voices from different perspectives.”
Added Maggioncalda: “Very much like Chat GPT is like someone else out there that you’re also holding back. It’s another point of view and it’s there all along.”
Outsourcing this kind of work to chatbots isn’t necessarily a job killer, though. Instead, in theory, it should free up human workers to focus on more thoughtful – and ideally profitable – work.
At the moment, artificial intelligence has not replaced humans in Maggioncalda. He said, “If I can get my implementation team to blindly check my posts and think, I’ll definitely put them out there for ChatGPT.”
“The world will never be the same”
Oded Netzer, a professor at Columbia Business School and an expert in text mining technologies, said he immediately recognized ChatGPT as a revolutionary advance in artificial intelligence.
“It really is an amazing leap in technology and innovation,” he told CBS MoneyWatch. “From what we’ve seen, it was one of those moments that rarely happen in technology and innovation, where you experience it and say, ‘The world will never be the same.'”
Enter a prompt, such as “What functions will ChatGPT take?” And ChatGPT spits out the following answer:
ChatGPT is a language model that can be used for a wide range of natural language processing tasks such as text generation, language translation, summarization, and more. It can be used in industries such as customer service, marketing, and content creation. However, it is important to note that ChatGPT is a tool and will not require any functionality, and will help improve existing functionality and automate certain tasks.
Chatbots have already taken over online customer service roles, and next month, for the first time, a The AI-powered “bot” attorney will represent the defendant In court. ChatGPT threatens to replace humans when it comes to tasks that are easier to perform, like following a script or preparing a standard legal document—think an apartment lease, someone’s will, or a nondisclosure agreement, according to experts.
Nearly 30% of professionals in the US say they have already used ChatGPT or other AI tools on a work-related task, according to the latest survey of 4,500 employees by Fishbowl, a social network owned by professional services company Glassdoor. Marketing and advertising workers had the highest adoption rate, with 37% saying they had used AI, while 35% and 30% of those working in technology and consulting, respectively, reported using AI.
Netzer said that although ChatGPT will fundamentally change, in most cases it will not replace workers, but rather augment their ability to do their jobs efficiently.
“It is primarily an augmentative rather than a complete job replacement,” he said.
supercharged action
For example, ChatGPT is adept at helping programmers autocomplete and identify errors in their computer code.
“To the extent that we’ll need fewer programmers, it may take away jobs. But it will help those who program to find bugs in code and write code more efficiently,” Netzer said.
He said the same is true for many jobs that require basic writing skills.
He added, “In terms of jobs that require typing, I think it’s a starting point rather than replacing us entirely. I think it’s a great tool to get a prompt in, see what they’re typing, and then add a human touch.”
For example, ChatGPT can be easily used to create an email to set up a meeting.
“Emails that are simple correspondence, these are the kinds of tasks where I can easily see the machine doing very well. The less creative you need to be, the more you need to replace it,” Netzer said. “Why not have them help us send out emails to set up meetings when there is almost no creativity involved?”
Of course, this variety of automation already exists in rudimentary form – for example, Google Chat and email suggest responses in text conversations.
“Serious consequences”
Renowned economist and fellow at the Massachusetts Institute of Technology Paul Kidrowski believes that ChatGPT will have a profound impact on a whole range of industries and roles.
“It has huge consequences for a range of different activities… pretty much any field where there are rules, an orderly way of expressing yourself,” he said in a recent interview. Podcast. “This could be software engineering, it could be high school essays, it could be legal documents, this voracious beast easily eats it up and spits it out again.”
Software giants are taking note. Microsoft announced on Monday that it is releasing a Multi-year multi-billion dollar investment In AI startup OpenAI, maker of ChatGPT and other tools that can write legible text and generate new images.
What ChatGPT can’t do yet—and may never be able to do, many experts believe—is tasks that require many gradations of human judgment applied to a host of other cognitive problems and challenges. Take, for example, a chart or table showing the metrics of an underperforming company. ChatGPT can summarize the data and tell the user what the graph is showing. What you can’t do – yet – is explain why the data matters.
“When I asked ChatGPT what it thinks is going on with this company, it does what junior CEOs would do, which is they tell me what they see in the table. They say that this parameter has gone down and that parameter has gone up very clearly, in a coherent way. But it doesn’t go beyond that to “So what?” said Netzer of Columbia. “These are the kinds of judgmental tasks in which humans are still very valuable.”
