Recent reports from Samsung Pay users have revealed that the app no longer works on non-Samsung devices. Disgruntled users claim that the app was working fine on their non-Samsung devices until a few weeks ago, but it is now showing an “Invalid ID” error when logging in on a non-Samsung device.
Although Samsung has a history of restricting certain features on its devices, Samsung Pay was one of the few exceptions. The Payments app supports non-Samsung devices and also allows Galaxy Watch 4 users to make payments when connected to a non-Samsung phone. Unfortunately, though, that doesn’t seem to be the case anymore.
According to recent reports on reddit and the Samsung community Forums (via SamMobile), Samsung Pay users who do not have access to a Galaxy smartphone can no longer sign in to the app. Affected users say that the app is now showing the aforementioned “Invalid ID” error. In response to queries, Samsung customer support has reportedly indicated that Samsung Pay will no longer work on non-Samsung devices. But that seems unlikely, as Samsung would have made a public announcement before making such a huge change.
It is interesting to note that even though affected users can no longer sign in to Samsung Pay, they can still sign in to their Samsung accounts using the same ID. This leads us to believe that the change may have been the result of a mistake, but we have no evidence to support this claim. We expect Samsung to make an announcement regarding the issue in the coming days, and we’ll make sure to let you know as soon as that happens.
The change may be a result of the recent introduction of Samsung Wallet – an all-in-one digital wallet app that gives Galaxy users access to Samsung Pay and Samsung Pass features in one place. Unlike Samsung Pay, Samsung Wallet is exclusive to Galaxy smartphones.
Can you sign in to your Samsung Pay account on a non-Samsung smartphone? Does the app allow you to make payments with a connected Galaxy Watch 4? Let us know in the comments section below.
source: redditAnd the Samsung community
Across: SamMobile
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