Unfortunately, if you’re hoping to get XP or another reward for completing the “Make a New Friend” challenge, you may have to wait a while before you can collect the reward.
Niantic has a series of known issues that it addresses within the game, and not marking this goal as complete has been a common problem among players. You can contact Niantic support about this through Pokemon GO The app, but unfortunately, appears to be a bug that developers have to fix.
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