The right to repair his electronic devices has been a hot topic over the past few years. For this reason, some of the biggest names in consumer technology like Google and Apple have started offering easy access to original parts, manuals, and tools, so that consumers can repair their own products. Samsung is now throwing its hat into the ring, launching a “self-repair program” in partnership with iFixit.
The new software will go live as of today, providing parts and tools for the Samsung Galaxy S21 and Galaxy S20 series of devices. Besides mobile phones, Samsung will also offer parts for the Galaxy Tab S7+. Along with iFixit, parts and tools will be available on the Samsung Experience 837 retail, along with standard Samsung retail and service locations. This should also include the Galaxy Harajuku in Japan, which we visited last month. Most importantly, the prices for these parts and tools will not be inflated for consumers. Instead, these items will be offered at the same price that Samsung charges its repair providers.
Moreover, the above mentioned hardware repair guides will be available online for free. The guides will include step-by-step instructions as well as step-by-step photos to make it easy to follow. Those with questions will also be able to reach out to the iFixit community for further assistance. Of course, this is just the beginning, with Samsung having goals to support more devices in the future. Starting now, owners of the Samsung Galaxy S21, Galaxy S20, and Galaxy Tab S7+ will have access to the screens, glass back panels, and charging ports. Best of all, Samsung’s replacement displays will also come with a prepaid return label so that the old damaged part can be responsibly recycled.
If you are not an adventurous person, Samsung still offers other repair options outside of the self-repair program. Those in the US will be able to access the service on the same day by heading to over 2,000 authorized service locations led by Best Buy and UBreakiFix. Samsung also offers personalized service with its fleet of 550 “We Come To You” vans. Moreover, you can always mail your device to Samsung, which is always an easy and convenient repair option.
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source: Samsung
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